“Made an appointment online to get a new device. Was in and out of the store in 20 minutes, with a new device and all data transferred.”
Elsie N., VIP Customer at our IL Naperville store
“Made an appointment via the website, quickly got a confirmation phone call. Met with a representative who was very friendly and made the new purchase and activation very simple. She was very busy but we still felt like her priority. We will be back to purchase more phones.”
Scott H., VIP Customer at our NH Concord store
“Great patient, professional service after a phone “emergency” – the representative who helped us clearly knew her job super well, and took her time answering all questions (even ones I hadn’t thought to ask yet!). I recommend making an appointment ahead of time if you are able to do so.”
Carolyn W., VIP Customer at our CA Napa store
“Was able to schedule an appointment to come in right from their website. The rep was quick and knew exactly what I needed.”
- Amie J., VIP Customer at our UT Orem store
“AWESOME! Set up and appointment to upgrade my 3 phones and everything transferred over. Great customer service from the representative. Will be back in 15 months to trade in.”
- Lisa W., VIP customer at our NC Tryon St store
Schedule Your In-Store VIP Appointment
Skip the line by booking a one-on-one, private consultation at your local store—on your schedule. VIP Appointments are all about convenience and making your visit easier, whether you're upgrading, adding a line, switching providers, or exploring the latest in wireless, entertainment, and internet.
Flexible appointment times
Fast, convenient scheduling
Personalized experience with a knowledgeable representative
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